Help & support

Frequently Asked Questions

Quick answers about getting started, your account, gameplay and the store. Can’t find yours? Ask us on Discord.

Getting started

What is 4Dragons?
4Dragons is a free-to-play martial-arts MMORPG. You pledge yourself to one of six clans, master its martial arts and fight for your side against rival clans, legendary bosses and other players. We are currently in Season III, with a level cap of Awakening Spirit 12 (Lv. 264).
Is 4Dragons free to play?
Yes. Downloading and playing is completely free. The optional Battle Pass and DP support the server, and you can also earn DP for free through Daily Objectives.
How do I start playing?
Create an account and confirm your email, get the game client from our Discord, install the Visual C++ Redistributable if you do not already have it, then start the 4Dragons launcher, log in and press Play. Client updates are posted on Discord too. The download page has every step.
What are the system requirements?
Any Windows PC from the last decade will do: Windows 7 or newer, 2 GB of RAM (4 GB recommended) and a GeForce 7600 GT / Radeon X1650 GT class graphics card or better. See the full table on the download page.
Which clan should I choose?
Choose the clan whose style and creed you like best — every clan can reach the top. Shaolin, Wu-Tang and the League of Beggars belong to the White Clan; the Heavenly Demon, the Sacred Flower and the Brotherhood of Thieves belong to the Black Clan. Shaolin is for male characters only and the Sacred Flower for female characters only.

Account

I did not receive my verification email.
Check your spam or junk folder for a message from [email protected]. If it is not there after a few minutes, ask for help on our Discord.
How do I reset my password?
Click Log in, choose Forgot password? and enter your username. We will email you a reset link that is valid for 30 minutes.
Can I share my account?
No. Account sharing is not permitted and you are responsible for everything that happens on your account. See the Terms and Conditions.

Gameplay

What is new in Season III?
The level cap rises to Awakening Spirit 12 (Lv. 264) and the new Qingdao map opens. Its bosses have their own live respawn timers on the Events page, next to the current event schedule.
What is the current level cap?
In Season III the level cap is Awakening Spirit 12 (Lv. 264), up from Heavenly Immortal 12 (Lv. 240) last season. Levels are counted in martial ranks of twelve stages each — from Losing Self 1 up to Awakening Spirit 12.
When do events take place?
Halloween Event (Hefei) — Every hour, on the hour; PvP Arena Event — Every 4 hours from 1:00 AM; True World Boss (Bloody Plain) — Every day at 4:30 AM & 6:30 PM; Black vs White (War of 4Dragons) — Wed at 8:00 PM · Sat & Sun at 5:00 PM (server time). The Events page shows every event and boss timer live, in server time and in your own time zone.
What time zone is server time?
Server time is Central European Time (CET (UTC+1) right now). All event times are given in server time; the event schedule also shows them in your local time, and the clock in the site header always shows the current server time.
How do Daily Objectives work?
Each day the launcher’s Objectives tab lists hunting objectives such as “Kill 10 × Wolf”. Every kill of the listed monster counts, progress is shared across your characters and each completed objective pays DP automatically. Objectives reset at midnight server time.
Are cheats, third-party bots or exploits allowed?
No. The built-in Auto-Loot and Auto-Bot are part of the game and free to use, but cheats, third-party bots or tools, and exploiting bugs lead to warnings, suspensions or permanent bans.

Store & payments

What is DP?
DP is the premium currency of 4Dragons. Spend it in the launcher’s Item Mall, on the Auction House or on services such as Weapon Exchange (1,000 DP) and Karma Exchange (500 DP). Log in to get DP in the store.
How does the Battle Pass work?
With an active Battle Pass you claim one premium reward every day of the season from the launcher’s Battle Pass tab. See every day’s reward in the store.
When will I receive my purchase?
DP and the Battle Pass are delivered to your account automatically after the payment is confirmed — usually within a few minutes.
Can I get a refund?
Purchases of digital goods are non-refundable once delivered, and chargebacks lead to a permanent ban. Please read the Terms and Conditions before buying.

Support

How do I contact the team?
Join our Discord for the fastest help, or email [email protected].